Intro to RTO

This course provides a foundational understanding of the RTO industry, focusing on its key characteristics and unique business model. Participants will learn how RTO transactions work, including payment structures, customer options, and the flexibility they offer. The course also explores the motivations and intentions of customers engaging in rental agreements, helping learners better understand consumer behavior. Designed for beginners and new employees, this training equips participants with the knowledge to navigate and explain RTO processes effectively. By the end of the course, learners will be able to define the industry confidently, outline its core features, and address common customer questions.